Not resolved

I have had two months of fraudulent Cool Bids Charges at $10.00 per month. I called Verizon and was told the company would no longer be able to charge my account and that the charge ($10 at the time) would be refunded.

My current Bill once again has this charge. I believe a class action lawsuit against Cool Bids is in order and if Verizon does not take a stand and follow through, they may be implicated as well.

Why Verizon does not take a stronger stand against a company that is ripping off its customers is beyond me. I am close to gong with another cell phone company.

Monetary Loss: $20.

Company wrote 0 private or public responses to the review from Jun 07, 2013.
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